Press Ganey Guardian of Excellence Award
Press Ganey helps healthcare organizations provide positive patient experiences by improving quality of care. ROS is committed to giving voice to the patients we serve through the use of Press Ganey’s robust patient satisfaction surveys. The data analytics allow our doctors and staff to continually chart a path to improving all aspects of the patient experience within our organization.
Press Ganey awards practices who have sustained a 95th percentile rank for patient satisfaction over a one year period. To receive the award, ROS’ percentile rank did not drop below the 95th percentile at any point during the 2013 evaluation year.